Comments on Profile Post by Skyline

usually smooth sailing for me.

AFO out for delivery today. I see them in my neighborhood, but they never stop. 10 minutes later, status updates that customer was unavailable.

It's not the first time they've done this.

DHL = What will go wrong this time? FedEx = Good chance I will have problems. USPS & UPS = Problems are quite rare and are easy to fix when one happens. YMMV

FedEx truck slowed down but did not deliver package scheduled for yesterday. They rescheduled for today. Today tracking says "delivered" but no package. Spent quite a while on the phone. Said they will call me back by 10PM. I'm kind of hating FedEx, ATM.

Glad I'm not the only one.

UPS and USPS are by FAR the most consistent for me.

Sorry for the troubles Dino. My package was finally delivered today.

The FedEx process: Put the problem in the driver's hands for the next 5 days. Then it goes back to a Rep. Then, I don't know what happens. Schiit process: Reship my order in less than an hour and ask me to return the original if it shows up - which they do not expect to happen.

Also, FedEx had no record of my dealings with them yesterday.

Man, sorry Dino. I'm glad Schiit has their act together. What's the order?

Eitr + a Saga remote ($211.61 total). Quite a distinction between the two companies as far as how much their customer's time and satisfaction is worth.

LOVE my Eitr with the Modi Multibit. It was more impactful than I had been excpecting.

FedEx saga ended today, 8 days and 5 phone calls after it started. Was told the driver said "He saw a lady picked up the package and take it into my house". I told them I was about 5 feet from the front door at the stated delivery time and had no one at my house that day.

She then said the driver did not say the lady went it into my house, he just said "she pulled into the driveway". I said since I was sitting by the door, I would have heard some of that. She said the case is closed and tell the shipper my story.

Haha, the case is closed? As in, we're not helping, so screw you?

Exactly. And I picture FedEx getting a lot of mileage out of that story.

Wow.. what an a-hole.

Have you received the replacement shipment from Schiit? I always choose USPS from them even though it's a couple more dollars than FedEx.

Yes. Schiit reshipped within an hour of me emailing them. Received the package yesterday. I quit using FedEx years ago after too many problems. I tried them again because of the positive wording on the Schiit checkout page. I won't make that mistake again. USPS or UPS for me.