Comments on Profile Post by spwath

  1. spwath
    spwath
    Card says "JBL will, at its option, repair any JBL loudspeaker... free of charge, regardless of the age or number of owners, if inspection by an authorized agency reveals that the failure was a direct result of defective original workmanship or material". The grills made of plastic have deteriatored because of the material, and the tweeters have broken a bit as well. Ill have to see...
    May 16, 2019
    Priidik, Syzygy, dmckean44 and 3 others like this.
  2. Thad E Ginathom
    Thad E Ginathom
    They'd score a massive point for customer service if they accept your claim. That warranty card sounds like it comes from an age when there were no lawyers!
    May 16, 2019
    Priidik, Jinxy245 and spwath like this.
  3. spwath
    spwath
    May 16, 2019
  4. Thad E Ginathom
    Thad E Ginathom
    Gosh, real manual-typewriter stuff :)
    May 16, 2019
    spwath likes this.
  5. DigMe
    DigMe
    That's awesome. Hope it works out.
    May 16, 2019
  6. skem
    skem
    Alas, aging materials are not (originally) defective materials. Still, fun! Maybe they’ll send an M2 as a replacement.
    May 16, 2019
  7. spwath
    spwath
    It says the speakers are supposed to last a lifetime, and the surrounds and plastic grills did not. I don't have the original woofers to prove they failed, but I do have the grills. If they give me anything, ill be happy. I am also missing the wood diffuser panels that go over the woofers, but those will be hard to find.
    May 16, 2019