I have a colleague whose son worked at EPIC. She described it as being in college again, including the part where most people leave after 4 years for something else.
If you really want to make a difference I suggest you arrange to experience the lives of your customers. Go on ride-alongs with paramedics in prehospital situations. Shadow attendings in the ER. Observe OR operations. Spend time in the ICU and NICU. That is what I did to learn how to better serve those working on the front lines of medical performance.
@atomicbob yeah, looks like there is plenty of opportunity to do that, once I finish my training. Would be interesting to see the hospital side, and even better if it was in a cool location
After experiencing how caregivers in acute situations interact with technology, product design decisions will be more insightful over those made in nice quiet meeting rooms. Our company has team members regularly rotate through with customers and then also have mock codes in special UX rooms to keep focus on medical professional needs, especially prehospital acute events.
It is nice to be able to really make a difference. At Google if you make things better, people enjoy the product more. Improvements to things in Epic can save lives. The ceo sends us emails from customers saying how things epic has done have saved lives, and that always feels good
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