customer service issues with Verum brand

Discussion in 'How to Win Friends and Influence People' started by gaspasser, Jul 4, 2019.

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  1. Garuspik

    Garuspik Tovarisch Ukrainian Terminator MOT - Verum

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    @ChaChaRealSmooth - how can I prove that? ;( Tell me and I'll try.
    About discord - I'm the only person who communicated on Discord.
    What anti-semitic you see in this post?:
    [​IMG]

    That's really my post and I don't see anything offensive for two reasons 1) I'm a half jewish 2) It's an old Jewish anecdote cause all of us know how Germans treated jewish in the past and still deep inside majority of them don't like them but trying not to show this.
     
  2. Walderstorn

    Walderstorn Friend

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    Use another account or at least sign their "name" but I think another account would be best. That said...come on giving a kid a responsibility like costumer handling? That wasn't smart and now that all the orders are fulfilled maybe it would be a good idea to go through some of the recent, and not so recent, conversations, just in case.
     
  3. Garuspik

    Garuspik Tovarisch Ukrainian Terminator MOT - Verum

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    Yes, that wasn't smart ;( But it was a simple task. There're too small amount of adults in Ukraine who can speak English.
    I've issued a reund to @Gaspasser and changed an address for sent parcel.
    I really feel sorry about that situation.
     
  4. gaspasser

    gaspasser Flatulence Maestro

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    I appreciate the apology and explanation. I believe that the real @Garuspik has to be a good person since you helped cskippy when he needed it. I don’t think that the same person could write those things to me.

    I greatly appreciate the refund. If the package is unable to be rerouted and comes to me, I will be happy to help you and forward it on to it’s final destination.
     
  5. Huhnkopf

    Huhnkopf Friend

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    Interesting. I've had a similar thought that at least two persons use this account because the conversation didn't flow naturally. I "blamed" it on him being very very busy and thus having forgotten about it.

    Other than that. Garuspik was always very helpful, to the point and also very kind.
     
  6. OldDude04

    OldDude04 Friend

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    I'm glad to hear that is wasn't Garuspik that said what was said to Gaspasser. I'm also glad the guy who did was fired. That was just a horrible thing to wish on someone, and a showed a complete inability to deal with customers in any way.
     
  7. Walderstorn

    Walderstorn Friend

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    Many years ago I worked in a IT store and one of my colleagues also got fired for blabbing crap out of her mouth and it wasn't even on the telephone, was right there and then. Some people really have no common sense but If you ask them they usually feel like the are victims of circumstances.
     
  8. YMO

    YMO Chief Fun Officer

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    Real lesson can be learned here: Don't give out your log in. At my job if you get caught doing that you are fired.
     
  9. JK47

    JK47 Guest

    The ebb, the flow, the speculation and all the conjecture in this thread and the sister thread has been quite entertaining.
     
    Last edited by a moderator: Jul 5, 2019
  10. Senorx12562

    Senorx12562 Case of the mondays

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    Sorry Garuspik, my bad. I guess I would piss on you after all.
     
  11. Garuspik

    Garuspik Tovarisch Ukrainian Terminator MOT - Verum

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    Fair ;(
     
  12. MisterRogers

    MisterRogers Ethernet Nervosa

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    Hey @Garuspik - in my book, you get a reset. As you've said, you've been in and around the community (and others) for awhile now with no sign of this sort of behavior. Hell, even the offending thread doesn't sound like you - but a younger, immature arse. I suspect you've learned a valuable lesson - to take greater care with all you've built with your hard work.
     
  13. HotRatSalad

    HotRatSalad Friend

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    Must be tough trying to juggle all these things going on. I'm sorry I said your cans are ugly. You must be worn thin by now trying to make all these cans and get them out to people. We all know how fun people can be !
     
  14. drgumbybrain

    drgumbybrain Science Nut

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    Oh man. This worker has 15? He need meds.
     
    Last edited: Jul 5, 2019
  15. bazelio

    bazelio Friend

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    @Garuspik it shouldn't be too difficult to prove that this degenerate "co-worker" has been fired from your company. Blame it on the other guy is as old as the dog ate my homework, but hey, if it's what you're going with then do the right thing and then prove you did.

    Money talks, boys. I know if I was in, I'd be out in a flash now. It's just a shitty headphone. And they're like passing cars: another one will be by in 10 minutes. How long has it been? Paypal tends to side with the buyer. Just sayin.
     
  16. Garuspik

    Garuspik Tovarisch Ukrainian Terminator MOT - Verum

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    @bazelio money has already been refunded, what prove do you want?
     
  17. insidious meme

    insidious meme Ambivalent Kumquat

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    I have no skin in this, but it showed poor judgement to allow someone else to handle your MOT account on here. At least have your representative create a new account and let the mods know that he/she would be another rep on here. It's unfortunate that this played out like this, but we'll see how it goes from here.
     
  18. bilboda

    bilboda Florida boomer

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    Type of dialog, syntax, manner, vocabulary are clearly from opposite ends of the spectrum in my 2 chats with Garuspik.

    While entertaining the notion I was talking to 2 different people, I responded as if I was starting convo over, summarizing the previous posts and the current situation. I was also considering extreme hangover, mental instability and unknown causes for the disparity. 2 actual people on the account in the Ukraine was how I was leaning. I tried to consider all possibilities in my responses.
    My 2 chats are available to admins, I believe, and I honestly think they would concur with my assessment as to what was happening.
     
  19. Walderstorn

    Walderstorn Friend

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    I don't know how it is in your country but in some circumstances, in some countries at least, you don't hire in the more "legal manner", even more if it's a young one looking for a summer job. You pay them and fire them without any type of paperwork. This happens in my country, it's illegal but makes it possible to actually give them more money (among other even less moral positive things).

    I am not saying this is the case but in countries like mine and his this type of "workaround" is not unusual by a long a shot.

    Some were quick to bring out the pitchforks and some were surprised and now some will believe his story and some won't but I choose to believe that those kind of childish replies, custom to kids and less than adequate adults, were not written by him for the simple fact that this type of reply wasn't similar with the interactions I read, even when receiving bad feedback for his product. If it was him I believe karma will play it's role.

    Now let's have the admins take care of it.
     
    Last edited: Jul 5, 2019
  20. purr1n

    purr1n Desire for betterer is endless.

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    Looked at IP records per @gepardcv's suggestion. Activity earlier this year was from a mobile phone network. Lately, there is the addition IPs from two different cities in the Ukraine. Not enough for full exoneration, but may lend credence for explanation.
     
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