Were you off on the weight of the package?
Don't know. They didn't say. When I received the package it said 10lbs on the label from the previous shipper. I weighed it myself at just under 10lbs and rounded up. *shrug*
Could be dimensions, but the shipping form I filled out didn't ask for any. It just had a place to check that I was using my own box. So yeah, maybe.
It’s both weight and dimensions. At least FedEx doesn’t return to sender, they just bill if you screw up.
I expected to enter dimensions, but didn't see an option anywhere on the form. If that's required, it shouldn't let me submit until it's entered. Also, if it IS an issue with dimensions, then you know...TELL me that rather than billing me first and sending a cryptic e-mail three days later with zero information or a link to get more info.
Yeah, you would think this happens a lotn so they would have a standard "did not fit dimensions/weight" communications.
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