APB: Schiit Ragnarok 2 Loaner

After reading this, I say that it's only fair that that guilty party should be made to stand 100 yards where, once blindfolded, we all be all to go "English Bowman" at the guilty party. Seems rather juvenile but fair nonetheless.

 

I wasn't on this loaner since I dropped out right before it started, but if there's some kind of donation set up going to Jason for his time/cost of repairs, please count me in.

 

No need for this at all, it's just part of the business.

I will say, in response to Marv's comments about haters, I'd encourage anyone who thinks we have wronged them to contact us so we can try to make it right. Emailing [email protected] will get you fast responses, and it's not like I've hidden my email either—[email protected]. I may not provide a personal response but I will definitely make sure you're connected to the right person, pronto.

 

I have bought lots of schiit gear over the years. Have to say that Jason's attention after the Bifrost 2 release was exceptional and I'm loving the bf2 BTW. I don't get the hating on schiit though. Great company, great products and great prices. What's to hate? I have nicer gear than I would normally because schiit sells gear at reasonable prices.

Speaking of schiit gear, I really need to pickup that Asgard 3. With all the good press and the fact that it would stack nicely on my DAC, I really need to grab one.

 

Speaking of “Schiit gear,” Schiit really needs to start selling some shirts, etc. I’m a pinko who doesn’t enjoy repping brands on my clothes. But I proudly wear a ZMF shirt, and I’d do the same for Schiit. It’s not about liking every product (though you’ll pry my Yggdrasil and Rag from my cold, dead hands); it’s about what great customer service they have, as exemplified by Jason’s post above. Starting from when I was a noob and sent dumb, basic questions to Schiit to more recently when my Rag1 had problems, I’ve had nothing but prompt, kind responses from Schiit, and I don’t think it needs to be said how rare that is in this day and age.

 

It's a shitty thing to happen just the same, I was surprised and sorry to hear about it when I read the thread. The loaner program here, though I've yet to take part, is one of the unique things that make this community awesome and it always sucks to hear about things like these happening.

 

Not trying to make this into a kumbaya thread about Schiit, but Jason, Mike and team have clearly worked very hard on building trust and a great reputation amongst their customers and within the industry. IMO, they demonstrate and epitomize integrity. So I can understand how this situation would certainly hurt.

Not to mention all the hard work that went into creating this product to make it as good as it can be - it sucks that all we are left with is the impressions of a broken amp.

My major concern with cancelling the loaner is not as much for its participants at this point (loaners are a privilege and trust was broken), but more for Schiit’s reputation and their potential customers (me included), since we won’t have an opportunity to read the impressions from our Friends of how the real-deal Rag 2 truly performs (at least not to the degree we would via a loaner tour). Loaners are also awesome for the readers, as well as the participants.

 

Totally agree here. I remember reading the rag 2 impressions from the loaner (1, 2): harshness in the highs, transformer hum, off timbre. This really surprised me, because when I heard the rag 2 at can jam socal in multiple booths with multiple headphones, I experienced none of those issues: it was super quiet with no hum/noise whatsoever, nice even midrange, smooth highs.

I can understand why schiit would be pissed. They don't spend much money on ad revenue, and so probably rely a lot on word-of-mouth impressions, with sbaf impressions being a crucial part of this (usually shows up on first page of google results). No doubt guests/members read and trust the impressions/reviews of trusted ears here to be accurate so they can inform their own purchasing decisions; when these impressions/reviews are based on a broken/possibly tampered rag 2, it gives people a false impression of what the rag 2 is/sounds like, and turns away a bunch of potential buyers unjustly.

I wonder if the people on the loaner who posted impressions about it should take down their impressions, or at least add a disclaimer at the beginning explaining this. Is it dangerous if it's left up, and people read it and take it for face value? I can see random possibly people taking the impressions out of context and be used to spread misinformation, but I may be overly pessimistic here.

EDIT: Just want to add I don't hold anything against the people on the loaner who posted the impressions. They just were trying to write what they heard honestly, and I appreciate that. I'm just worried about how other people will read the information in the future if they just look at those impressions and no context.

 

Did someone pee in it? 'cause we know who that would have been.