Head Fi update, full blown advertisement site

Thank, I'll try that. I do like to browse the site from time to time just to see what's new in the industry. But it's a right mess right now.

The gallery looks like Pinterest... I hate Pinterest. Pinterest is jumbled mess of attention whores trying to one-up each other with spongiest sponge cake and the cutest baby shoes. I wonder what happened, not even Jude could have thought that launching the site the way it is was a good idea. They have their work cut out.

 

I would agree. Though this may be enough impetus for those already becoming disillusioned to make the leap to other forums, or even those just curious to take a peak. I'd expect a bump in the rate of new users here for a short time, and even a little reduction afterward before it levels off, but nothing crazy.

 

In an ironic twist, I happen to use script blocker to block those kinds of messages. Or just use a mental note to never visit those sites again. Wouldn't be surprised if a "please unblock ads" message causes a bigger runoff than rampant advertisements.

I have three websites where I've disabled my ad blocker, and SBAF is one of them. The ads are non-intrusive to boot, they're pretty easy to miss. That's content advertising done properly that I don't mind at all.

HeadFi now looks like something you'd pick up out of sheer eye watering boredom in a proctologist's office.

 

All credit.. to... Hypnojude!

 

Even when I'm already logged in, I need to re-login sometimes when I click to another thread. WTH?

 

I had this exact problem. Deleting the sbaf cookies fixed it for me.

 

Gotta watch this thing while listening to "This Can't Be Love" - Midnight Guitar - Charlie Byrd.
Ha! "Jive at Five" works well too!

 

Wow, looks like Head-fi has just about morphed into its terrifying final form. Even when they get rid off the bugs, the ads with be just as absurdly overblown. Goodbye Ad-Fi dumpster fire and hello Super Audio Best Friends!

 

That, and countless other prime examples of utter fuckwittery as well.

 

The other way around things work just as fine... You write the admins that their servers indiscriminately block incoming emails from anyone using a given third party email provider, and they reply instructing you to check that your redirection address was correctly filled in. Fuckwittery goes both ways with these things.

I often dread contacting "support" because I will either get an irrelevant platitude along the meaning of "we don't give an effing f**k", or they'll simply not understand the problem. And things are exponentially worse when you contact call center-like "support", where you need to go through a thousand debugging steps that you've already performed (and explained!) until you invariably get to the end of the debugging procedures and the outsourcee scratches their head and tells you that they don't understand why things aren't working... Well, duh.

 

You should, besides the color scheme & the fact it's currently broke, the new redesign is eerily similar to SBAF.

 

The one story I heard from a call center manager who worked at ms was where a lady was going to sue ms for a bazillion dollars because her mouse had scratched her screen.
Yes she was actually using her mouse ON the screen…

JJ

 

@Marvey, on behalf of @gurubhai, @Thad E Ginathom , @Abhishek Chowdhary , @music4mhell ,@Rthomas and of course myself (and whoever I missed out),I did not spam them with the Black Magic Specialist thingy.... (although I wish I did) !

 

These days support of any kind has been relegated to a portion of the business where it is deemed to be a resource expense.
Which in turn means that it is managed to provide a minimal level of support that still manages to handle X% of the support issues and in some cases make it so hard to resolve for some, that the customer gives up.
Problem solved.

I'm still waiting for 3 different support issues to be resolved and I'm into the 2nd month on 2 of them.

Crazy times

JJ

 

Guy turned up with his private laptop (we're nice, we do help people out with their private IT problems when time allows). Wouldn't boot, and by the clattering and scraping sounds emanating from the laptop it was a clear cut case of catastrophic hard disk failure.

Told him we could pop another HD in, but the data was unrecoverable. He agreed and then said the data is not a problem because he had a backup disk. So I told him to bring it in and we'd restore it.

Next day he turned up with the "Backup" disk, still in it's original box, still with the shrink wrap on it. Never been used.

This is the kind of thing that I'm talking about when I say fuckwittery

 

I guess this explains your moniker rather well... Force of habit, eh?

 

Back in the mid 1980's I worked at UCLA running the computer store in the Student Union (ASUCLA) building. We sold Macintosh and IBM PC computers. All of my staff were students and I have to say I chose well because they were great and the store ran like clockwork. But, because the students had irregular hours, I often handled support calls from distinguished professors. Especially the professors that thought they were quite important.

This one professor had doctorates in multiple fields of a non-technical nature. He was self absorbed in his own importance and was a total pain in the ass. He was reputed to be one of the top intellects on the faculty. He was having issues getting documents looking the way he wanted with TeX (an esoteric text editor) for which UCLA had purchased a site license for faculty and staff. He had an older PC with two floppy drives and no hard disk.

Anyway, I was trying to help with this over the phone but was having trouble replicating the problem on my end. He was quite uptight and impatient dealing with the problem over the phone. So I asked him to make me a copy of the floppy disk with his files on it and send it to me via inter-campus mail. I wanted to look at the files he was talking about in my copy of TeX. A few days later an envelope arrived from the professor. When I opened it and reached in, what did I pull out? A photocopy of the floppy disk.......

I thought it had to be a joke. I called the professor to check, delicately. It was no joke.

To this day I have not experienced or heard of a more outrageously stupid customer support event from an otherwise extremely intelligent and functional human.

 

Yes, Baba. Of course not Baba. We believe you Baba...

This is a large part of how I became an IT professional, rather than just a customer: First I started finding the answers quicker than they did, then I started finding out how to do the things they said couldn't be done. It's amazing how soon I found I could hold my own as a fully-fledged unix sysadmin!

Good grief, I always thought that one was an urban myth! But I guess it must have actually happened more than once,

There was a guy who thought he knew a lot about PCs, despite calling the whole box "the hard disk," like those guys do. In those days (actually not that long ago), actual hard disks were quite small. There was a lady who had quite a lot of personal work on a laptop and not enough space. He said he would compress it for her. I forget how many different kinds of compression he applied, and nobody ever knew in what order or how often. We felt very sorry for the poor woman --- but we did not have any genius cryptologists on the staff. And even if we had, I think her data was past rescue.

In another company, there was a customer who used to report his nomalies to the developers. Sometimes he only had one: a nomaly. Really. He thought that that was the word.