Incredible customer service from Bloom Audio

Discussion in 'Bloom Audio' started by rhythmdevils, Jan 5, 2021.

  1. rhythmdevils

    rhythmdevils MOT: rhythmdevils audio

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    I just wanted to give Bloom Audio a shout out for incredible above and beyond customer service. I have corresponded with Bloom via email for the last few weeks about an iem purchase. They have always written back within a few hours even on weekends and holidays. And they have been super patient and accommodating. I’m floored by their customer service and thought others should get a heads up that Bloom Audio is a great place to make purchases. You won’t regret it!
     
  2. HotRatSalad

    HotRatSalad Friend

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    I second this, great to deal with and very nice all around experience for me as well.
     
  3. Bloom

    Bloom MOT: Bloom Audio

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    Thanks so much, @rhythmdevils. Really appreciate the kind words! :)
     
  4. crenca

    crenca Friend

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    I ordered a Focal Stellia from @Bloom just before Christmas and it was a wonderful transaction, and without going into details I will just say I got an exceptional price. Be sure to contact Bloom if you are looking for something even if you are looking at the used market.
     
  5. rhythmdevils

    rhythmdevils MOT: rhythmdevils audio

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    I definitely won't be buying headphones from anyone else unless Bloom Audio doesn't have them available. And I will second your comment about their prices and keep it vague to not screw things up for Bloom. I'll just say you won't find better prices anywhere.
     
  6. YMO

    YMO Chief Fun Officer

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    I got a nice 2020 Andro from @Bloom. Comes with free candiiee that wasn't delivered by a white van.

    Honestly....nice guy/seller which is a rare thing in NJ. Honestly again....buy with confidence.
     
  7. atomicbob

    atomicbob dScope Yoda

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    My Focal Stellia were acquired during a promotion for an amazing price through @Bloom before the pandemic hit. Still the best closed back headphones for my preferences. The process and customer support were first rate.
     
  8. Bloom

    Bloom MOT: Bloom Audio

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    @YMO: hey, what's wrong with Jersey?? :D

    Thanks for the kind words!
     
  9. YMO

    YMO Chief Fun Officer

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    I'm from NY.
     
  10. John Mulvihill

    John Mulvihill New

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    Ditto.
    I've placed four orders with Bloom over the last year. Also asked a bunch of questions.
    The orders all came quickly. Amazon Prime two day shipping usually takes 4 days. Bloom comes through in 2. Answers to my silly questions were even quicker.
    And, the included chocolate bars hit the spot. Nothing better than complimentary chocolate.
    John
     

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