Comments on Profile Post by Grattle

Yes, and you can always check your order's status via their website. Sadly, from my own recent experience, it seems like those shipping estimates on the product pages aren't very reliable.

They're usually pretty quick in my experience. The Rag page does say "Ships 3-5 days" so maybe they're backed up at the moment.

This is funny coming from someone who lives as far off as me who only deals in entry level stuff (mid-fi at best), but I've only ever had stellar experiences with Schiit's aftersales communication, not to mention they actually take the time to answer odd enquiries very professionally.

I’m not really hating on them. I just gave them $1100. I like them a lot! Just used to more communication on orders is all.

Don't think anyone feels you're hating, it's an understandable concern. My experiences with them aside, I'm well aware there were growing pains haha. Hope you get the thing soon as possible! Looking forward to impressions

I agree that it could be better but they do send a notification that an item has shipped with a tracking number. I get s notification from my bank that my CC has been charged before Schiit sends the notification tho. At least they only invoice when they ship.

I've had Schiit just forget to sound out an order before. I've also been unimpressed with their communication and responsiveness on that and other occasions. I like the products and marketing fine, the customer service not so much.

I think Schiit is simply becoming a larger company, and the personal touch is being lost on the logistical side.

Schiit is the bomb. I still love em. Amazon has spoiled me!

My Schiit has schipped. Thanks so much schiity Schiit people!